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Khadim Batti, CEO and Co-Founder at Whatfix, said, "As the future of work evolves, enterprises must invest in Digital Adoption now to prepare for the next wave in the digital workplace.”
Fremont, CA: Whatfix, a popular name in Digital Adoption Solutions ("DAS"), secured $32 million in Series Cround of financing. The round was led by Sequia Capital India with major participation from existing investors Eight Roads Ventures-a global proprietary investment firm backed by Fidelity, Cisco Investments, and F-Prime Capital.
Whatfix, based in San Jose, San Francisco, Bengaluru, London, and Melbourne, was founded in 2014. The company is set on a mission to help enterprises drive digital adoption, understand user productivity, and improve user experience across enterprise applications.
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Khadim Batti, CEO and Co-Founder at Whatfix, said, "As the future of work evolves, enterprises must invest in Digital Adoption now to prepare for the next wave in the digital workplace. Mainstream employees and alternative workforce will need to be digitally savvy, stay focused on key digital activities, use BOTs to enter data and perform routine tasks, re-skill themselves by self-learning in the flow of work, and be comfortable acting on hyper-personalized guidance. Personalized in-app guidance, automation and quick discovery will help enterprises and their workers be more productive and reduce cognitive overload."
Whatfix is a Digital Adoption Solution that disrupts application training, learning, and support content by giving contextual, interactive, and autonomous user guidance- propelling productivity gains. It has a proven record of 37 percent increase in employee productivity, a 60 percent reduction in training time and cost, a 20 percent increase in data accuracy.
The company plans to use the fund for product development with improved functionalities to unite employee experience and digital journey across mobile, desktop and web applications; to increase user productivity via workflow automation, personalization and BOT based data entry; to facilitate enterprise-wide search across fragmented content repositories. Also, it intends to meet the growing need for DAS by extending the business further into new territories such as Europe and Australia.
Vara Kumar, Co-Founder and CTO at Whatfix, stated,"This latest funding will help us to expand our product offerings globally and continue to help enterprises realize the full value of their digitization effort. Whatfix will continue to hire across all functions and geographies and provide the leading digital adoption platform that enables clients to drive adoption across applications, browsers and devices; is easy to deploy; has the most open ecosystem and is truly secure."
Whatfix joined Sequoia Capital India's venture-backed family of tier-one enterprise SaaS players that are already embraced in enterprise tech stacks.
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