Twistle Raises USD 18 Million to Enhance their Healthcare Services

By StartUp City | Tuesday, February 11, 2020

Twistle acts as an automatic navigation system for health by reducing the burden on clinicians by keeping patients on track. The company offers turn by turn guidance to the patients who need to navigate specific care journeys before, during, and after a clinic or hospital visit

FREMONT, CA: Healthcare technology company Twistle completed a USD 18 million round of financing. Providence Ventures, the venture capital arm of Providence St. Joseph Health, and ChristianaCare, two of the nation's most innovative health systems, were introduced as strategic investors in the company after the closure of the round. Both the investors use Twistle across their enterprises to improve patient outcomes, reduce costs, and differentiate their services, making them essential customers for the company.

"If we want to deliver great care and bend the cost curve of healthcare in the United States, we cannot continue following the status quo. We have to use automation intelligently to increase the effectiveness of our care teams, and find better ways to engage patients in the ownership of their own health. Our valued relationships with Providence and ChristianaCare will help us accelerate product development and innovation, not only honing our ability to automate patient communication for cost savings but also helping forward-thinking health systems differentiate their services to grow their consumer appeal and revenue," said Kulmeet Singh, Twistle CEO.

Twistle acts as an automatic navigation system for health by reducing the burden on clinicians by keeping patients on track. The company offers turn by turn guidance to the patients who need to navigate specific care journeys before, during, and after a clinic or hospital visit. This motivates patients to engage in their care and follow the best practices, communicate as needed with their care teams, and realize measurably better outcomes. Twistle integrates sophisticated automation with multi-channel communication, engaging patients regardless of their location, through secure messaging, interactive voice response, patient portals or the health system's digital apps.

"Providence St. Joseph Health is building highly engaged digital relationships with patients to improve the health of populations in the communities we serve," said Aaron Martin, Executive Vice President and Chief Digital Officer at Providence. "We have made Twistle's care pathway automation platform a core piece of our digital strategy to amplify our care teams' capacity to deliver timely, personalized and proactive care to our patients. We are excited about what Twistle brings to health care that we also want to participate as a strategic investor and help the company scale its solution."

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