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Fremont, CA: Thunder, a leading Salesforce and Copado consulting partner, has closed a growth capital investment with participation from Clearsight Advisors, Salesforce Ventures, and Winning Streak Ventures to support its rapid growth. Thunder also announced the strategic hiring of Susan Jaggers, formerly of IBM, to lead and develop Thunder's Employee Experience and Change Management practice, which will drive effective top-down innovation strategies for customers.
Thunder specializes in assisting organizations in adopting Salesforce by providing exceptional experiences for customers and employees through Salesforce solutions ranging from the Service Cloud to the Marketing Cloud. Thunder assists organizations with the end-to-end customer journey and creates incredible experiences for better support, marketing, and selling.
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"Nothing is more important than creating the ultimate customer experience and happiness for your employees and customers. This isn't easy to do, but it's why Thunder is amazing and our customers love us," explained Carter Wigell, Thunder's CEO. "In our experience, organizations love Salesforce when they master three dimensions of innovation: business alignment, technological excellence, and program governance. If these three pillars are not optimized daily, business challenges can sneak in and disrupt the chances of success and adoption."
This round of funding will support Thunder's continued expansion into key areas of cloud innovation and customer experience, as well as the expansion of the leadership team.
Thunder, along with Susan Jaggers, has assembled an all-star team of cloud consulting partners, including Cloud Sherpas, IBM, and Accenture. Thunder adds tremendous value to its customers by leveraging its experience and developing innovative solutions.
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