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Enhanced Field Service Management Solutions are available through the ServicePower Partner Program.
FREMONT, CA: ServicePower, a prominent field service management software company focused on revolutionizing customer experiences, stated today that they are expanding its partnership program with technology and services companies to provide improved solutions and strategies to its valued clients.
The ServicePower partner program is a platform of enterprises that help field service organizations develop, implement, and operate best-of-breed field-based workforce solutions in collaboration with ServicePower.To increase its value by ensuring deep expertise and industry knowledge in client engagements, the company partners with technology organizations and top global and specialty consulting, advisory, and implementation firms.
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"We know that having strategic partners can deliver real value to our clients, which is why we are thrilled to have developed such a strong partner program," said Frank Gelbart, chief executive officer, ServicePower. "We look forward to continuing to grow this program and enhancing our offerings that we bring to market."
ServicePower has worked with major technology companies to improve its vertical solution capabilities and bring sophisticated technological features like augmented reality. Partnerships across technology include:
Procit provides on-demand knowledge management and parts lookup features to field technicians.
ServicePower can now cover the complete claims lifecycle and provide a smooth field service experience towards its insurance clients, thanks to Guidewire and Duck Creek.
Streem and Help Lightning are two companies that enable remote virtual assistance and augmented reality landscape, allowing technicians to visually connect with end-users and troubleshoot fixes from the palm of their hands.
"Streem is proud to partner with ServicePower as it supports field organizations with technology, tools, and data that are vital to help them stay ahead of the curve," said Ryan Fink, co-founder, chief executive officer of Streem. "Through the use of Streem's integrated virtual capabilities, in-field technicians will have the ability to improve customer experience and transform their business through innovation."
"Mobile use is an essential part of the daily work of field services teams and ensuring the safest most productive mobile experience is critical," said Pete Plotas, global vice president, alliances at TRUCE Software. "We're proud to partner with ServicePower, giving their customers the ability to enable the right mobile access to the right employee at the right time, by enforcing company policy automatically. This supports a culture of safety and enhances service delivery and the overall efficiency of organizations."
ServicePower collaborates with advising and consulting services firms, in addition to technology partners, to offer industry experience towards its client strategy and engagements.
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