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Michael Solomon, CEOHow does frntlne design sales training to match frontline pace and pressure?
Led by CEO Michael Solomon, with offices in Sydney and Dublin, frntlne has grown into a mobile-first sales training platform trusted by global brands including Bacardi, Ryanair, Pernod Ricard, Ramsay Health, and Asahi Beverages. Its focus is simple and centered on delivering training that is practical, relevant, and useful in real situations.
What training philosophy guides frntlne’s approach to data-driven, science-backed learning?
“We believe training should be data-driven and science-backed – meeting frontline workers and salespeople where they’re at, and reflect the situations and objections they actually face” says Michael Solomon, CEO at frntlne.
Rather than optimizing for content volume, frntlne focuses on building confidence, driving behavior change, and improving performance. Training is grounded in real sales moments and delivered in short-form, highly relevant video that fit naturally into daily workflows. Micro-video and knowledge reinforcement in the form of timed refreshers ensure knowledge is available precisely when it matters, such as before a customer interaction, during a product launch, or when handling objections.
Why does frntlne prioritize mobile-first delivery over traditional classroom-style sales training?
Sales teams rarely have time for lengthy training sessions. Customer meetings, travel, targets, and ongoing demands shape their days. frntlne’s approach starts by respecting these realities rather than competing with them. Training is designed to be quick, focused, and easily accessible without disrupting workflow.
Unlike traditional LMS platforms that prioritize static content libraries and passive completion, frntlne is designed to drive action. When teams recognize their own language, challenges, and user environments during the training, engagement follows naturally. This relevance, combined with an intuitive user experience, has led many customers to expand their use of the platform across teams and regions.
Turning Engagement into Measurable Impact
How does frntlne convert training engagement into measurable sales performance outcomes?
Engagement on the frntlne platform is driven by relevance, simplicity, and variety. Training combines short videos, interactive knowledge checks, and scenario-based challenges that hold attention without overwhelming users. Gamified elements are applied selectively to encourage participation, while a clean, intuitive interface supports repeat use.
The platform scales easily across different audiences. New hires benefit from structured onboarding that accelerates readiness, while experienced employees focus on reinforcement, upskilling, or new products. Content is adapted for both field and internal sales teams, and localization ensures learning materials reflect the local language and context for global organizations.
Customer feedback plays a central role in frntlne’s evolution. Regular client conversations, frontline user input, and engagement data inform ongoing improvements to content, delivery, and platform features, ensuring the solution remains aligned with changing business priorities.
Recent customer engagement highlights this impact. Facing inconsistent product knowledge and low engagement with traditional training, a global retailer partnered with frntlne to introduce a mobile-first, micro-training solution built around key sales moments. Engagement increased significantly, reported confidence improved by 96 percent, ramp-up times shortened, and enhanced visibility into team capability led the customer to expand the platform across additional teams and markets.
By meeting sales teams with training that is relevant, easily accessible, and grounded in real-world applications, frntlne turns learning into results, building confidence in users and clarity for leaders, and reinforcing why customers continue to grow with the platform.
