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Sparkcentral: Boosting Customer Services through Digital Messaging
Joe Gagnon, CEO,Sparkcentral
The Emerging Role of AI and Machine Learning in the Enterprise
Martin Longo, CTO, TeleTech Growth Services
Managing Customer Care in an Era of Digital Transformation
Alpa Shah, Global VP of Digital Transformation, Frost & Sullivan
IoT-Brand-Building Opportunity for Customer Service Organizations
Michael Ringman, CIO, TELUS International
Wearables are Driving the Internet of...
Brett Shockley, SVP and CTO, Avaya
Vocodia: Reimagining Contact Centers...
Brian Podolak, Principal,Vocodia
