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Genesys: Customer Service Re-Emergence

Genesys: Customer Service Re-Emergence

By: Eric Tamblyn, Global VP-Guru Managed Services, Genesys
5 Ways Artificial Intelligence Can Help Improve Customer Service

5 Ways Artificial Intelligence Can Help Improve Customer Service

By: Blythe Lawton, Senior Director, First Associates Loan Servicing
The Art of Customer Service in a Technical Industry

The Art of Customer Service in a Technical Industry

By: Salena M. Scardina, Senior Vice President, Customer Experience, Sweetwater
Social Media Customer Care Plan

Social Media Customer Care Plan

By: Jim Iyoob, EVP Customer Experience & Operational Excellence, Etech Global Services
Innovation in Advertising: Ads in Augmented Reality

Innovation in Advertising: Ads in Augmented Reality

By: Jaydev Ajit Kumar and Spandana Govindgari, Founders of Hype AR Inc., backed by Unshackled Ventures
Investor Perspective: Virtual Reality & Augmented Reality Startups Driving Trends

Investor Perspective: Virtual Reality & Augmented Reality Startups Driving Trends

By: Teppei Tsutsui, Managing Director & CEO, GFR Fund & GREE VR Capital
A Sneak Peak into the Future of Retail Landscape

A Sneak Peak into the Future of Retail Landscape

By: Saqib .E. Awan, VP, Lightspeed Venture Partners
A Venture Capitalist Perspective: Rural Health Markets are Ideal Markets for Testing Innovations

A Venture Capitalist Perspective: Rural Health Markets are Ideal Markets for Testing Innovations

By: William Paiva, Managing Partner, Oklahoma Life Science Fund
Starting up Virtual Reality

Starting up Virtual Reality

By: Norman Liang, Venture Investor, WI Harper
The Road Taken By a Venture Capitalist

The Road Taken By a Venture Capitalist

By: Gavin Teo, General Partner, B Capital
« 1 2 3 4 5 6 7 8 9 »
  • On The Deck
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    By Todd Hranicka, Director- Solar Energy, PSE&G
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    By Chris Beebe, CEO, BEAM Engineering
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    By Michael Turwitt, CEO & President, 2G Cenergy Power Systems Technologies
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    By Henry Bailey, Global VP, Utilities IBU, SAP
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    IT Set to Go on the Offensive in the Sports Industry

    By Vanessa Tutos, Director, Government Affairs, EDP Renewables North America
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    By Greg Lotko, General Manager, Mainframe, CA Technologies
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    Achieving Success with the Right People

    By Susie Wee, VP & CTO of DevNet Innovations, Cisco [NASDAQ: CSCO]
  • IT Leaders Must Look in the Mirror

    IT Leaders Must Look in the Mirror

    By Ramin Beheshti, CPTO, Dow Jones
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