The future growth possibilities of $9 billion worth taxi industry of our country that has urban population of 400 million are enormous. But to hold this bright future in hand, the industry has to tackle the dribbles such as unorganized nature, uncomfortable fares and security, and proffer genial voyage experience. The large players such as Ola, Uber and Meru are pumping their resources in proffering intra city services and least interested in intercity services. Thus, the litter intercity sphere is handled by local & discrete cabs who charge for round trip, even if you travel one side.
Exactly at this point, Wiwigo, an organization that offers online based one-way outstation taxi, cab or car service along with voyage guidance at half-price in contradiction with the local service providers, is bliss for the travelers. “The main USP we are exploring is the consistency in providing good experience to the customers. Whether the customer is booking Wiwigo for Mumbai-Pune or Delhi-Chandigarh or Bangalore-Chennai, he will have the same facility and experience,” says Sunil Chaula, Founder & CEO, Wiwigo. Sunil, along with his friend Nilesh Pawaskar (CMO) incorporated the organization in 2015 scrutinizing the surging of Indian population towards the inbound voyage exploration.
A Security Plinth for Services
Wiwigo’s online based one-way outstation cab service along with voyage guidance at half-price, in contradiction with the local service providers, is bliss for the travelers
The organization well discerns the fact that the existence of any travel service provider is a strong security feel for the customers. Thus, it follows an elaborate cab on-boarding process starting from inspecting the condition of the cab, to vehicle registration certificate and insurance, followed by a meticulous security scan of the driver where the organization checks driving license, Adhaar Card and along with police verification. The cab’s fettle is randomly examined and driver is updated time-to-time which ensures the safety & consistency of experience of the customers to larger extent.
This work milieu itself brings the organization tons of hat tips from the customers. “Excellent driver showed us everything around Rishikesh. We had a great time in Shivpuri. The cab was neat and clean, five stars for everything and I am booking two more trips," asserts Kundan Choudhary, one of the happy users of Wiwigo service. Keeping the exclusive half-price one way trip service aside, Wiwigo also provides cost effective round trip tour services and distance based one-day packages. The web UI for the service access is designed in such a way that the service can be booked in three easy steps with an option to search the cars by its model, while the transparent billing procedure ensures no additional or hidden charges are imposed. Furthermore, the company also offers 24x7 customer support.
The Young Workforce
“We consist of 32 young and dynamic people with an average age of 26. We want to fulfill the requirements of our customers and give them pleasant experience consistently,” adds Sunil. The organization not only trains its backend employees and drivers in different phases, but also provides insurance for drivers and endeavors to keep the eco-system happy, including the vendors.
Witnessing a vibrant hike in ROI, today the company plans to expand its services to tier II & III cities of India. In a broad future perspective, the organization also keeps in mind the sketches for exploring the markets such as South-east Asia, Latin America and Africa.