The scenery embedded in the unique orange colored Rs.20 note of our country depicts a natural scene from one of the least explored voyages in India, Andaman & Nicobar Islands. However, the tourist map of India has never given this island a deserved space to situate due to the inadequacy of services available and scarcity of in-depth information provided. Experience Andamans is an organization that deals with this arena by proffering the soul of information about Andaman with its entire workforce born and brought up in the islands. “The tourists get stuck at island due to lack of proper information about a particular place. This is where we, along with our expertise step-in. Our company representatives know the island like the back of their hand, thus can provide a better insight about the place,” Awez Khan, Founder, Experience Andamans echoes his emotions about the homeland.
The strong sentiments of Awez to do something for his homeland had its verge in 2012, when he threw away his lucrative job in Chennai and incepted Experience Andamans. However, the facet holding the organization from thriving forward was the uneven infrastructure of the island. The lack of stable internet and the uncertainty it causes has been a stumbling block in the Andaman’s tourism fragment as well. Today, the organization heals this pain-point with its well organized work milieu and the customer service team which remains with customers from the beginning to end, irrespective of the internet strength.
Island is an Emotion
The organization creates a trip plan covering all the requirements of the customer considering its practical limitations and number of days spending in the isle
“Whenever a customer sends out an email or calls us regarding any enquiry, our customer service representative team begins with understanding their requirements and perspective about the Islands,” adds Awez. The customer executive personally speaks and explains customers not only the wide customization scope of the offerings, but also the recommendations about how to make the most of their limited days of holidays. The organization creates a trip plan covering all the requirements of the customer considering its practical limitations and number of days spending in the isle.
Experience Andamans has a sub domain where it provides a break-up of every article in the tour plan which helps people understand what they are paying for. This transparency along with its other two principles (being genuine and proffering the expertise), empowered the organization to achieve uniqueness and free-run in Andaman & Nicobar tourism stratum. Freak doings such as Sea Walking, Game Fishing, Scuba Diving, Snorkeling and Trekking are the most exciting ones among the prolonged index of Experience Andamans’ island services. Apart from the sightseeing packages in South, Middle and North Andaman, the organization also provides versatile honeymoon packages.
The Bright Future
The Experience Andamans crew of 30 young & energetic people (20 sale staffs & 10 ground staffs) today enjoys a flexible work culture and extreme freedom to express their innovative thoughts. This bootstrapped organization has grown its revenue to Rs. 4 crore hardly in four years from inception. “I am not sure if we will go to raise funds in the near future, but if there is anything that looks pretty good, we can have a go at it,” Awez concludes. The organization has hotfoot plans to set-up offices in Bangalore and Mumbai. The next bold-sketch blueprints of the organization include the delivery of new attractions & activities in islands such as Sea Scooter, and Tree houses.