By Prashant Khemka, COO, Robosoft Solution Pvt Ltd.
Headquartered in Mumbai, Robosoft Solutions is a leading global IT consulting firm delivering business solution including Microsoft Dynamics ERP, CRM, Business Intelligence and Office 365. With over 17+ years of expertise, the company has helped 325+ clients globally.
Last week I was at a Microsoft Conference and was amazed to see how the technology world is transforming into a digital world. And this phenomenon is also touching the Enterprise Resource Planning software of the world. The actual benefits/ROI of any ERP implementation is to get the data/information for analytics which facilitates the decision making in the right direction and at the right time. With the introduction of Hybrid cloud ERP, this will transform the way traditional ERP software are being used and implemented.
Traditionally, the purpose of ERP was to capture the transactional data of the organization in the structured way. We original started from capturing financial data and extrapolated into various departmental data into a single platform or software. But as the name suggests ‘Enterprise Resource Planning;, we never talked about using the ERP for planning an organization’s resources such as material, manpower, machines, tools, equipment and so on. Our primary focus was to capture data into ERP which should give us reports – Management Information System. Then the introduction of Business Intelligent software happened to the world which enabled the use of analytics and planning in day-to-day decision making.
And with artificial intelligence, the ERP will start suggesting the right strategy or solution to the given problem area, thereby enabling the users/management to take instant decisions. In order to get the ROI of the ERP, an organization implements & integrates an ERP with multiple business application such as Business Intelligence, reporting software, document management systems, and other software tools.
The various challenges being faced with the above scenario:
1. Management and maintenance of multiple Software
2. Management of various licensing
3. Integration and its challenges
4. Management and maintenance of hardware
5. Scalability of software and hardware
6. Upgrade of software with newer versions and technology
7. Capital Expenditure
With the introduction of cloud computing i.e. conflux of various Software as a Service (SaaS), all these business applications are made available with tight integration, thereby enabling a single platform for an organization.
A Hybrid cloud ERP is the conflux of CRM, ERP, Business Intelligence, Document Management Systems, Email Integration and many more services. Hybrid cloud ERP captures end to end processes of a business department including integration with all the ancillary tools and software required for business users to accomplish his responsibilities in timely and efficient manner. Hybrid cloud ERP as service with purpose-built apps that enable you to address specific business needs (like sales automation, operations or customer service) and start small with the assurance that the solution can grow as your needs do, including advanced analytics and machine learning i.e. intelligence.
Cloud ERP is auto-updated to the latest version which enables users to use the latest technological advancement in today transforming the world, including scalability of performance as and when the demand arises. With the feature to pay as you need, Cloud ERP requires operating expenditure rather than Capital expenditure with the ever changing business needs and scenarios in this competitive world, where margins have shrunk to the brim.
CIOs and business leaders need to start analysing and leveraging the Cloud ERP to take advantage of lower costs, better functional fitment, scalability offered by Hybrid solution on cloud. With the app-based approach, the flexibility desired to meet the challenging business needs can be addressed.