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Shopclues Partners with AppDynamics to Enhance its Customer Experience

Bengaluru: U.S.-based application performance management (APM) firm AppDynamics announces that its Application Intelligence Platform has been chosen by ShopClues to proffer a unified end-to-end visibility into the performance of its applications & infrastructure, trace & solve technical glitches and provide a better user experience to its customers.

Speaking about the new development, Subrato Bandhu, Head of Operations, AppDynamics India, says, “ShopClues is one of India’s premier online marketplaces and has the fastest growing user base. Handling increasing website traffic and managing IT operations required an experienced global player like us. Our Application Intelligence Platform is designed to simplify IT operations to avoid adversely affecting revenues. We’re glad to be working with ShopClues and hope to continue providing their customers a hassle-free shopping experience”.

Sanjay Sethi, Co-Founder & CEO, ShopClues, cites, “ShopClues has always looked to put the interests of its consumers at the forefront. Our goal was to offer them the fastest, most seamless and glitch-free user experience which has been possible with the AppDynamics platform. Our website is now far more nimble and has a quicker load time, making shopping on it even easier and more enjoyable than before. Among the few globally recognized giants, AppDynamics was the simplest, fastest and easiest to integrate option for us”.

Founded in 2011 by Sanjay Sethi, ShopClues is one of India’s largest e-Commerce platforms with more than 50 million monthly visitors on its website. It has over 1.9 crore products listed by over 200,000 merchants on its portal. The company ships to over 25,000 cities across India and has a workforce of over 800 employees.

AppDynamics is the contrivance of Bhaskar Sunkara and Jyoti Bansal who founded the company in 2008. Its Application Intelligence Platform enables the software businesses to simultaneously manage, monitor, analyze and optimize the most complex software environments by providing real-time actionable and business insights. Many global technology companies like Ebay, HCL, Expedia, Fox News, HBO, Cisco, Netflix, and Nasdaq rely on AppDynamics for their software solutions.

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