Polycom: Access to Healthcare & Funding defying Gen Z Health

Bangalore: In the ‘Generation Z’ when technological revolution is at its crest, healthcare industry in the developed and developing countries is still facing an uphill journey to battle the shortfalls. While access to healthcare is a major challenge in the developing countries, healthcare in developed countries incur a mammoth cost given the technological advancements in the medical instruments. Government healthcare policies are implementing little to nothing in both set of countries to accrue quality of healthcare. To figure out what needs to be done to preserve the quality of healthcare along with reasons behind lack of eminence, a recent survey conducted by Polycom Inc. (NASDAQ: PLCM), a 1990 founded multinational company that develops voice, video & content collaboration and communication technology, finds that access to healthcare and funding are the two most rigorous confront ecumenically to achieve effulgent healthcare future. While cumbersomely hefty authoritative ordinance of healthcare infrastructure is the biggest threat to the North American healthcare industry, APAC (20%) and EMEA (30%) believe that aging population pretends a great challenge to healthcare 2025.
Technological revolution such as IoT (Internet of Things), mobile and Big Data proffer great potential to surmount healthcare hazards. Polycom studied more than 1200 healthcare professionals around the globe between October 2014 and April 2015 to corroborate that, senior technologists must take the initiative to ascertain technology is integrated correctly to achieve digital transformation to peregrinate from treating sick to obviation to wellness. This survey received a substantial amount of responses from U.K. (50.46%), Australia (43.87%), India (27.23%) and France (19.88%) while all respondents from United States also contributed to the survey.

When segmented by occupation, the views of healthcare working on the ground and those in management differed. In APAC, those working in the nursing, administration and patient services believe that funding is the greatest challenge; as compared to those who are working in executive, finance, innovation and planning roles believe access to healthcare is the most immensely colossal barricade. Only in North America both management and ground level staffs accede on accessibility as a result of differences income is the most sizably voluminous inhibitor.

Speaking about challenges, Ron Emerson, Ecumenical Director, Healthcare at Polycom explicates, “Healthcare distribution is evidently shifting in light of challenges such as physician shortages, rapidly aging societies, and requires digital transformation in order to cope with the pressures placed on the industry. In recent years, it has become pellucid that technology holds the key to the future of healthcare. The findings in the survey highlight how the industry can best integrate and utilize game- changing technological developments, to expedite telemedicine or tele-health applications to maximize its potential and realize incipient models of care distribution by 2025”.

A large number of people are optimistic towards regulators, believing that government agencies are already in the process of amending technology in rapid healthcare development. But a paramount number of them are against the cerebrations and have no confidence on regime agencies, especially in North America (46%), South East Asia (43%) and Australia (39%).

However, the viewpoint is acceptable given the current political, economical and convivial condition around healthcare in the corresponding countries. However, countries such as Indonesia and Vietnam have a positive perspective towards government policies, especially as technology is playing a major role in upbringing of their lifestyle. For instance, afore, people in the rural areas hardly had access to mobile phones and now they are using smartphones.
Healthcare professionals ecumenically believe that technology such as personal health monitoring devices and video collaboration solutions will play a vital role in creating a positive healthcare future. The survey concludes that by 2025, primary healthcare will be available to all denizens regardless of distance due to the incrementing availability of broadband, mobile contrivances and applications. 63 percent of the surveyed professionals agreed that virtual healthcare services which include virtual outpatient service and remote diagnosis will be reality in 2025 as technology is on its course of advancement. It will avail not only the people far from health clinics, additionally it will avail elderly, and physically incapacitated amongst others.
Emerson integrated, “Incorporating technology like video into the distribution of healthcare services will be critical in creating a positive healthcare future globally. It additionally makes strategic and financial sense. For instance, services such as virtual consultations and remote monitoring, mentioned in participant replications, can enable nations to make healthcare accessible to virtually everyone. This will be vital in tackling many of the challenges that will impact the industry over the coming years”.
There is also a desideratum for the industry to fixate on preventive medicine which will reduce hospitalization and treatment cost. Collaboration across the different teams as well as the patient and family is very much essential but without felicitous technological support this can’t be done. “Ultimately, it is critical that the healthcare industry fixates on long-term benefits, rather than short-term costs to ascertain a positive healthcare future by 2025”, concludes Ron Emerson.

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