By Subramanian Gopalaratnam, Global Head of Innovation, Xchanging
Xchanging (LSE: XCH) is a London based business processing, technology and procurement services company. The company has a current market capitalization of $370.70 million.
Amara's Law states, "We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run". FY 2015 will be the year that will accelerate technology adoption onto a new level.This year, we will see devices occupying center stage in the computing arena, and they will transform the way we live, work and play.
In my view, the following key trends will impact the technology arena:
The Mobile First revolution will enable enterprises and their customers to benefit from the self-service mode that incorporates voice, video and social media extensions, thereby providing them with increased control and visibility over processes. Consumers will be empowered with the availability of the latest technology at their fingertips, with better controls. This will allow enterprises to reduce the end-user support costs.
I see the Personal Cloud fuelling the growth of cloud-based services, particularly in terms of collaboration and sharing.As a result, enterprises will be looking to adopt the technology. In addition, with exponential growth in multi-tenant systems, organizations will be compelled to re-look at these as assets that cannot be duplicated by even the largest amongst them. This year, we will also see the disappearance of the cloud storage quotas and unlimited storage on cloud becoming a norm.
Businesses will also see value in how mobile and cloud will converge to improve functionality. Most importantly, the dialogue on cloud-services will move from a 'do we need it?' to 'when can we get it,' and towards the end of 2015, the 'benefits of adopting cloud' will cease to be debateable.
Cyber security will continue to be a key topic of focus for both enterprises as well as for the end-users. More emphasis will be given to password policy changes, encryption of data and proactive management of security.
Internet of Things (IoT)
Devices will use semiconductors to work as sensors, support rich graphics and discreet processors. This has resulted in adoption of IOT into every day usage in tracking of assets, health parameters and human beings securely. In FY 2015, we will also see widespread adoption of IoT at homes and inpersonal use too. Wearable technology will become mainstream in 2015. The key areas that will see exponential growth include Smart Homes, Smart Advisors, Connected Carsand Contextual Aware Cognitive Systems. The integration of Operation Technology (sensors, physical devices, etc.) and information technology through an API (Application Programmers' Interface) will enable anyone to create applications in an agile manner.
Software Defined Everything
We've seen a range of software defined companies grow in the past year. The adoption and need for software will eclipse the growth of hardware data centers. With cloud peaking, and automation gaining speed, software will dictate the way corporations and consumers interact. All hardware related complexities will be abstracted as virtual layers.
3D Printing will be a mainstream technology not only in manufacturing design but also in the fashion and gaming industries, and many more. This will have a potential impact on the logistics industry as well where a warehouse can become a 3D printing press of large scale.
Big Data Analytics
With unlimited storage and processing capability, Big Data will become a key differentiator for almost every industry. It will also enable enterprises to deliver targeted communication to intended consumer sets without spamming. In addition, enterprises will be able to collate realtime data (on consumer behavior, market movement, business performance) not just based on their internal system data but also from the wide universal Internet data. Predictive analytics will be the key differentiator for successful enterprises and organizations will start migration to structured reports and dashboards this year.
2015 in many ways will define the clear movement from a conventional enterprise to the modern one by blurring the line between the physical and digital worlds. Large enterprises will need to be careful as their services and products could easily be disrupted by small and agileorganizations. Investing in R&D will no longer be enough but businesses will have to be agile to adapt to dynamic business requirements.